AI Voice Agent for Microsoft 365 — Automate Calls & Bookings Directly in Outlook
KairosFS integrates directly with Microsoft Outlook, Microsoft Calendar, Microsoft Teams, and Microsoft 365 Contacts. Every call your AI agent handles flows seamlessly into the tools your organization already runs on.
How KairosFS Works With Microsoft 365
From call to calendar in under 60 seconds.
KairosFS AI Agent
A prospect or customer calls your business line. KairosFS AI answers instantly, identifies the call context, and begins a natural conversation.
Microsoft 365
(Listening and processing — no sync required yet while AI handles the caller.)
Lead Scoring
Your AI agent works through your qualification questions. The caller's information is captured and scored in real time.
Outlook Contacts
A new Outlook Contact is created with the caller's details, lead score, and call summary — synced to your address book immediately.
Live Availability Check
The AI checks your real-time calendar availability and presents open slots. The caller confirms a time during the phone call.
Outlook Calendar
A new event is created with the lead's contact details and qualification summary. An invite is sent directly to your Outlook inbox.
Automation Triggered
KairosFS completes the call and instantly triggers your configured post-call sequence across SMS and email.
Teams & Outlook Sync
A follow-up email dispatches via Outlook. A Teams channel message alerts your sales team with the lead summary and booking details.
Microsoft 365 Features Built Into Every KairosFS Plan
Built for how Microsoft teams work.
Outlook Calendar Booking
KairosFS reads your Outlook Calendar availability in real time and books confirmed appointments directly onto your calendar during the call. Bookings include lead notes.
Teams Notifications
When a new qualified lead comes in, KairosFS posts an instant notification to your designated Teams channel — or sends a personal chat to the responsible rep.
Outlook Email Follow-Up
Post-call follow-up emails can be sent through Outlook integration, appearing in your Sent folder and maintaining your organization's email history.
Microsoft 365 Contacts
Every new lead becomes a Microsoft 365 Contact instantly — enriched with their qualification data, call transcript summary, and lead score.
Teams Meeting Generation
For virtual consultations, KairosFS can auto-generate a Microsoft Teams meeting link for each new booking — embedded directly in the calendar invite.
OneDrive Call Storage
Call recordings and full transcripts can be automatically saved to a designated OneDrive or SharePoint folder. Searchable and shareable.
Security You Can Trust — Built to Meet Microsoft 365 Standards
KairosFS is designed to integrate with enterprise environments without compromising your organization's security posture.
SOC2 Type II Certified
KairosFS has achieved SOC2 Type II certification — the gold standard for SaaS security and data privacy. An independent auditor has verified our compliance.
- All call data encrypted in transit & at rest
- Regular third-party penetration testing
- Role-based access controls for all accounts
- Full audit logs available on Pro plan
Secure Microsoft OAuth 2.0
KairosFS connects to your Microsoft 365 environment using Microsoft's official OAuth 2.0 authorization protocol.
- KairosFS never stores your Microsoft password
- You grant specific, scoped permissions
- Access revokable anytime from admin portal
- Supports multi-factor authentication (MFA)
Need a Security Review Before Rollout?
Our security team can provide SOC2 reports, data processing agreements, and a dedicated review session.
KairosFS and Microsoft Copilot: Stronger Together
Microsoft Copilot is a powerful AI assistant for internal tasks. KairosFS specializes in external-facing voice communication. Together, they cover your entire workflow.
| Microsoft Copilot | KairosFS AI Voice Agent | |
|---|---|---|
| Primary focus | Internal productivity (drafting, summaries) | External voice (calls, leads, bookings) |
| Answers inbound customer calls | ✗ | ✓ |
| Qualifies leads on phone calls | ✗ | ✓ |
| Books appointments with callers | ✗ | ✓ |
| Sends post-call SMS follow-ups | ✗ | ✓ |
| Runs outbound call campaigns | ✗ | ✓ |
| Syncs with Outlook Calendar | ✓ (internal) | ✓ (external automation) |
| Works with Microsoft Teams | ✓ (summaries) | ✓ (lead alerts) |
| Available 24/7 for customers | ✗ | ✓ |
Microsoft 365 Teams That Automated Their Call Workflows
"Our whole company runs on Microsoft 365. When I saw that KairosFS syncs directly to Outlook Calendar and posts lead summaries to our Teams channel, I signed up in 10 minutes."
"We have a strict IT security policy and needed a SOC2 vendor. KairosFS provided documentation within 24 hours and our IT team approved the Microsoft OAuth integration the same week."
"The Teams integration alone is worth the subscription. When a hot lead calls, a message pops up in our Teams channel within seconds. Now the leads come right to our sales reps."
Microsoft 365 Integration: Your Questions Answered
Yes. KairosFS integrates with Microsoft 365 Business Basic, Standard, Premium, and all Enterprise plans (E1, E3, E5). Core Outlook Calendar and email integration works across all tiers.
Yes. The integration is configured via standard OAuth permissions that your admin can review, approve, and revoke from the Microsoft 365 admin portal at any time.
No. KairosFS works alongside Microsoft's communication stack. KairosFS handles your external business phone line, while Microsoft Teams continues to handle internal communication.
Yes. Because KairosFS connects via Microsoft OAuth 2.0, your existing Microsoft MFA and conditional access policies apply. KairosFS does not bypass your Microsoft security settings.
Yes. KairosFS supports multi-user routing. You can route qualified leads and call notifications to different Microsoft Teams users or channels based on criteria like lead type or round-robin.
Your Microsoft 365 Stack Is One Integration Away From Never Missing a Lead
Connect KairosFS to Outlook, Teams, and Microsoft 365 in under 30 minutes. Your AI voice agent starts working immediately — syncing everything to the tools your team already uses.